Forward or copy email here. It is read for context and checked against your rules. It never gives orders.
How to set it up
Gmail: Settings, See all settings, Forwarding and POP/IMAP, Add a forwarding address. Gmail sends a code here; it shows up on this page. Enter it in Gmail, then add a filter so only the mail you want is forwarded.
Outlook or Microsoft 365: companies often block forwarding outside the company by default. Ask your admin to allow it for these mailboxes, or add this address in copy on the emails you want the team to see.
Any email: forward a single message here, or add the address in copy or blind copy.
Raw emails are kept for 30 days, then only the one line summary stays.
Rules
Email is information: each one is listed below for the office to handle. It can only act on its own as a rule here says: alert someone on the team, suggest a task, or add a task. The New lead rule is the one every team starts with.
Recent email
What came in or was copied in, newest first. Make a task from one, or mark it handled once it's dealt with.
People
Field people need a phone number for texts. Only add someone's number with their agreement. Office people sign in with their email.
Name
Role
Phone
Email
Alerts by
Changes
Siri
Assistant usage
Prepaid. Each request the assistant reads and each text in or out uses some. Ikigai adds more when you top up.
Everything is one file with the team, people, tasks, places, the activity log, alerts sent, email summaries, reminders and billing. The spreadsheet is just the tasks, and opens in Excel or Google Sheets.